Returns & Exchanges
At Amartixy, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If you are not completely satisfied with your purchase, simply follow our streamlined process for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all garment tags are attached and the item is in its original, unworn condition.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing