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Returns & Exchanges

At Amartixy, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If you are not completely satisfied with your purchase, simply follow our streamlined process for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all garment tags are attached and the item is in its original, unworn condition.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing